How do I place my order?
Simply choose your style from the drop down menu on the product page, then click the “Add To Cart” button and follow the simple steps to complete your order.
We’ll prepare your order and let you know when it's on its way!
I’m so excited to receive my order! How do I check my order status?
Just enter your order information on the “Track Order” page to track your order status.
I changed my mind, can I cancel or modify my order?
When you place an order, you have 24 hours to contact our customer service team and request a cancellation or modification. If it is after 24 hours, we’ve already started working on your order and it will be too late to cancel it or modify it.
*Please note that for certain items, if your order has already been shipped, we cannot proceed with the cancellation or any modification, even if your request is made within the 24 hour period after your order was placed.
To cancel an order, please provide all the details concerning the items you want to cancel as well as your order number.
To modify an order, please include the following details from your order: order number, style, size and color. Then specify the item you would like to exchange it for in your email and we’ll do our best to help you!
I placed my order, but I have not received my confirmation email yet.
First, double check your spam folder and other email accounts.
Can’t find it? Don’t panic, just contact us and one of our customer representatives will assist you!
100 Percent You
How does 100 Percent You operate and offer such incredible pricing?
100 Percent You is a US based online retailer that seeks out the best of the latest fashion and accessories so that you can comfortably shop all kinds of items in one place. Designed apparel, without middlemen putting their mark-ups on our products, you get the highest quality product for an incredible price!
Want more info on 100 Percent You? Check out our “About Us” section!
What materials does 100 Percent You have?
We will always be sure that we deliver you high-quality clothing. Our clothing is intentionally made for comfort. Our clothing is known for its quality, and nice fit. It is sure to be a great look, so you will always feel confident when you are wearing one of our pieces.
I’m unsure of my size? Can you help?
Need help finding the perfect size that will fit your beautiful body? Use the sizing chart information provided on our product pages via the “Product Details” link.
100% satisfaction guarantee?
All of our products are carefully inspected for quality, and we’ll always find a way to keep providing you with the best services you can count on!
We do everything we can to ensure that consumers get their best fit at the lowest prices.
What type of payments do you accept?
We accept Visa, Mastercard, AMEX, Discover, JBC and Diners Club cards as well as Paypal ,Google pay, AfterPay & Shop.
When will my card be charged?
Just after the time your order has been successfully placed.
HOW SECURE IS MY PERSONAL INFORMATION?
100 Percent You adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
SHIPPING & DELIVERY INFO
When can I expect to receive my package?
- Priority Shipping 3-5 days
- Free Shipping with orders over $40
Can I track my package?
A Tracking Number will be sent to you by email once your order is been placed. If you haven’t received your tracking number within the time frames specified, please contact our help support team here and we’ll be happy to assist!
It may take up to 24 hours for your package to show up in the forwarder's tracking system.
I never received my package, what should I do?
If your item has not arrived within 14 days, please contact us with the order number and the date the order was placed, and we will do our best to help you!
How much is shipping?
Once you’ve clicked through to Secure Checkout, you can enter your delivery address and continue to shipping method. Shipping costs are then calculated and added to your subtotal at the bottom of the page.
RETURN AND REFUND
What if my item doesn’t fit? Can I return it?
Should you receive an item that does not fit, please email us at firstname.lastname@example.org and we will arrange an exchange. Item must still have tags attached in order to qualify for an exchange/return, and the customer will be responsible for shipping costs. For more information, please see our return policy.
EXCEPTIONS & NONRETURNABLE ITEMS
Sale items are final sale, and cannot be returned or exchanged. Additional items that are considered final sale are as follows:
• Accessories (jewelry, belts, hats, face masks, etc.)
• Free gifts or promotional items
• Items marked FINAL SALE
• Gift Cards
• Worn items
• Items with scents such as smoke, perfume, deodorant stains and other signs of wear.
• Shipping fee
• Items with hang tags removed
Please contact us if you have questions or concerns regarding a specific item.
Are any products available for pre-order?
At this time we are not offering any pre-orders. Products listed on our website are available in our inventory and are ready to ship when ordered. Once those products are out of stock, they will no longer be available for purchase, unless we decide to restock.
Do you offer international shipping?
Yes! We ship domestically, including U.S. territories & Canada.
I have an event coming up. What about expedited shipping?
We ship via USPS. If you would like overnight or guaranteed USPS Priority 2 days shipping, please reach out to us before completing your purchase. Email email@example.com, please be sure to include your shipping address and what you are looking to purchase. We will then send you a draft order for you to complete your purchase. Please, DO NOT send personal credit card information via email. For more information about our shipping times and policy, please contact us.
GET IN TOUCH
100 Percent You really values our customers, if you have any additional questions, please contact us by email at firstname.lastname@example.org and we will respond to your inquiry within 24 hours .